For SEA businesses past 50 staff, with regional operations and a procurement function. White-glove deployment, dedicated infrastructure, regional data residency. One contracting party for agents across every BU.
Three to six weeks. Multi-stakeholder interviews — execs, BU leads, the folks doing the actual work. We don't quote until we understand how decisions get made.
Where the agents live, where the data flows, what touches what. We sit with your security team and IT. Joint risk register. Joint sign-off before any code is written.
One BU, one to three high-ROI workflows. Eight to twelve weeks. The pilot is the proof — exec readouts every fortnight, hours-saved tracking from day one, hard kill criteria agreed up front.
Pilot graduates. We expand across business units, regions, languages. One oversight dashboard. One contracting party. Your group CIO has a single throat to choke.
Your engagement runs on dedicated compute, not multi-tenant. Containers, queues, model gateways — all carved out for you. No noisy neighbours, no shared cache.
Pick where your data lives. Singapore (default), Malaysia, Indonesia, Thailand. Storage, processing, model inference — all in-region. We surface a data-flow diagram so your compliance team can sign off.
Route to Anthropic via AWS Bedrock in-region. Route to Azure OpenAI in your tenant. Or route to a regional provider for data-sovereignty reasons. We don't lock you to a single LLM.
Tools that can't be exposed to the public internet stay inside your VPC. We peer in. Agents call your internal services over private link, never over the wire.
Customer-managed encryption keys. KMS lives in your AWS or GCP account. We hold ciphertext, you hold the key — revoke any time and we go dark.
Multi-AZ in primary region. Daily snapshots, 30-day retention. Cross-region DR available on request — RPO 1 hour, RTO 4 hours. Tested quarterly.
All SLA targets are bespoke. Four-nines uptime and 15-minute P1 require dedicated compute and 24/7 on-call — agreed in the MSA, priced in the statement of work. Service credits are tiered to severity and to the duration of the breach.
We work from your Master Services Agreement, or we provide ours. Both are clean — we've been through enterprise legal in SG, MY, ID, AU, and the US. Typical contracting cycle is two to four weeks.
Mutual NDA on request, returned same day. Standard SG terms, no hidden carve-outs. We sign yours if you prefer.
SIG Lite, CAIQ, CSA STAR — we maintain pre-filled responses for each. Custom questionnaires turned around within five business days.
Type 1 report under NDA. Type 2 in progress, expected Q3 2026. Sub-processor list, DPA, BCDR docs all available in the procurement pack.
Professional indemnity SGD 5M. Cyber liability SGD 2M. Certificates of insurance issued within 48 hours.
We complete your vendor registration, banking forms, and risk assessment. One point of contact through your procurement portal. We've used Ariba, Coupa, SAP Fieldglass.
Federated identity with your IdP. Okta, Azure AD, Google Workspace, JumpCloud. SCIM provisioning for user lifecycle.
Map your enterprise roles to agent capabilities. Finance gets finance tools, engineering gets engineering tools, exec gets everything.
Stream every agent action to your SIEM. Splunk, Datadog, Sumo Logic, native S3 / GCS. Real-time, immutable, signed.
BYOK via AWS KMS, GCP Cloud KMS, or Azure Key Vault. Revoke any time, we go dark within minutes.
Run the entire stack inside your VPC. We supply the Terraform, you supply the AWS account. For regulated industries that need it.
Type 2 covers 6+ months of operating effectiveness. ISO 27001 full body audit. Both go in your procurement pack.
Tell us about the group. We'll come back within one business day with the procurement pack, sample architecture, and a proposed pilot scope.