USE CASES // 03 — ENGINEERING

Writes code.
Opens PRs.
Triages bugs.

The agent that doesn't hand you suggestions — it hands you the PR. Clones the repo, writes the diff, runs the test suite, opens the review. Engineering stays on what matters.

Book discovery →See the workflows
01 / WHAT IT DOES

What Openrift does for engineers.

Most engineering time
is spent on work that isn't engineering.
Triage. Tickets. Tooling. Repeating answers.

Openrift agents live in your Slack with read-write access to your code, your tickets, your logs, your deploys. They run in an isolated compute environment. They write code, run tests, open PRs that pass CI.

Scoped by label. Gated by review. Auditable. The agent doesn't ship anything to production without a human review.

Senior engineers spend the day on architecture, not on copy-pasting between Linear and Sentry.

02 / WORKFLOWS

Six workflows we ship for engineering.

Before → After
01
Real-time · daily digest

Bug triage

Reads support channels and inbound issues. Dedupes. Finds repro. Cross-references the codebase. Opens scoped Linear or Jira tickets.

Before

Eng manager spends Monday morning copy-pasting from #support into Linear. Tickets land thin. Repro steps missing. Engineers ping back asking which version, which browser, which user.

With Openrift

Agent reads #support and Intercom in real time. Groups by signature, links to the offending file path and stack trace, attaches repro steps inferred from event logs, and opens a Linear ticket with the right team and priority.

LinearJiraSentryIntercomSlack
02
Continuous · review-gated

Code contributions

Clones the repo, writes fixes on a feature branch, opens a PR with context, drafts release notes when the PR ships.

Before

The small fix sits in the backlog for three sprints. Nobody owns it. Customers ping again. The CEO asks why this is still open.

With Openrift

Agent picks up scoped tickets (label: `agent-ok`), clones the repo, writes the fix, runs the test suite, opens a PR with a clear diff summary and screenshot. Reviewer left to approve. Release notes drafted at merge.

GitHubLinearCIVercelSlack
03
Same-day delivery

Internal tool builds

Full-stack deployments — DB + auth + hosting — for admin panels, ops tools, dashboards, approval flows.

Before

Ops asks for an admin tool. You quote three sprints. They build it in Sheets. It breaks. They ask again.

With Openrift

Agent provisions Supabase, scaffolds the React + Tailwind UI, wires Clerk auth, deploys to Vercel, locks down to your domain. Operations gets a working URL by EOD. Engineering moves on to the things that matter.

SupabaseVercelClerkNext.jsSlack
04
On-incident · 24/7

Incident response

Error logs queried, traces correlated, root cause summarised, owner assigned, postmortem checklist, action-item follow-up.

Before

PagerDuty fires at 2am. You stagger up, dig through Datadog, can't find the trace, wake someone else, ship the rollback at 4am, never write the postmortem.

With Openrift

Agent ingests the alert, pulls correlated traces from Datadog and Sentry, identifies the offending deploy, summarises root cause in plain English, assigns the right owner, posts to #incidents. After resolution, drafts the postmortem and tracks action items.

DatadogSentryPagerDutyGitHubSlack
05
Continuous · queryable

Codebase Q&A

Onboards new engineers. Answers `where does X happen` with file paths, line numbers, and a one-paragraph explanation of the surrounding context.

Before

New hire spends week one asking #eng-help for pointers. Senior engineers context-switch all day. New hire ships their first PR in week four.

With Openrift

Agent indexes the repo on day zero. New hire asks in Slack: `where do we send the password reset email?` — Agent replies with the function, the file path, the call sites, the recent PRs that touched it. New hire ships in week one.

GitHubNotionSlackWhatsApp
06
Weekly · security on-demand

Dependency hygiene

Watches security advisories, patches npm and pip packages, runs the test suite, opens PRs, reports on what shipped.

Before

Dependabot opens 47 PRs. Nobody merges. CVE lands in a package you've been on for a year. Now it's a fire.

With Openrift

Agent watches advisories, runs upgrade compatibility checks, opens one consolidated PR per package family with green CI, summarises what changed and why it matters. Weekly digest of what shipped, what's pending, what's actually risky.

GitHubDependabotSnykCISlack
// 01 — BUG TRIAGE

Tickets land
with the work already done.

Six support tickets in an hour, three with the same root cause. Agent dedupes, infers repro, opens Linear tickets with stack traces and owners — before the on-call sees them.

Engineers wake up to a queue that's already scoped.

#eng
Openrift · online
O
Openrift App11:42 AM
6 new support tickets in the last hour. Triaged + deduped — 3 are the same root cause. Linear tickets opened, assigned by area.
// TRIAGE · OAUTH-CALLBACK
ENG-1284 · OAuth callback 500s on Safari 17.4
  • •Root cause: cookie domain mismatch on apex redirect
  • •Reproduction: see attached HAR + 3 user reports
  • •Owner: @daniel — assigned
PDFENG-1284-repro.har
Message #eng
03 / RECLAIMED

What you stop doing.

Removed from your week
  • Manually copying support tickets into Linear with missing repro steps.
  • Building the same internal admin panel for the fourth time this year.
  • Answering 'where does X live in the codebase' for every new hire.
  • Writing the postmortem template for the seventh incident.
  • Hunting through 40 Dependabot PRs hoping one isn't a regression.
  • Drafting release notes from the PR history at 5pm on Friday.
  • Pinging the on-call to find which deploy broke the thing.
04 / VOICES

From engineering leaders.

“

Reconsidering AI spend like it's a hire.

Robert Tyrrell
Owner at TalentBright
~1-3 hrs/week saved
“

Eyes, ears, and hands. We might genuinely never have to hire someone.

Jordan Dikoum
Co-Founder at UniTru Inc
~10+ hrs/week saved

Open the
PR.

We sit with your engineering team for a week, scope the repo, then deploy an agent that ships diffs you actually want to merge.

Book discovery →Other roles